Shipping policy
SUN Shipping Policy
At SUN, we want your order to reach you quickly and safely. Please read our shipping policy below to know how we deliver your pieces of sunshine ✨
Processing Time
All orders are processed within 2–4 business days after payment confirmation.
During launches, festive seasons, or sales, processing may take a little longer — but we’ll always keep you updated.
Shipping & Delivery
Domestic (India):
Prepaid Orders: Free shipping across India.
Orders are delivered within 5–10 business days after dispatch.
International Orders:
Shipping charges vary depending on your location and will be calculated at checkout.
Orders usually arrive within 10–20 business days after dispatch.
Note: Delivery timelines may vary due to courier delays or customs processes.
Order Tracking
Once your order is shipped, you’ll receive an email or SMS with tracking details so you can follow your SUN package.
Address Accuracy
Please make sure your shipping address and contact details are correct at checkout. SUN cannot be held responsible for delays or lost packages due to incorrect information.
Delays & Support
We do our best to ensure timely delivery, but sometimes delays happen beyond our control. If your order hasn’t arrived within the estimated time, please reach out at support@thesunn.in
or WhatsApp us at +91 73836 49046 with your order number.